Bingoolus FAQ — All Your Questions Answered Here

In Bingoolus's Live Casino section, you can play with real dealers in real time — just like being at an actual casino. Here's how to get started:

1. After logging in, go to "Live Casino" or the "Casino" section from the menu.
2. Pick your favorite game — Roulette, Baccarat, Blackjack, Teen Patti, or Dragon Tiger.
3. Once inside the game room, you'll see a live dealer via HD video stream.
4. Select your chips and place your bet in the designated area on the table.
5. Bets are locked within the allotted time and the dealer begins the round.

In Baccarat, you bet on Player, Banker, or Tie. In Roulette, pick a number, colour, or section. In Blackjack, get closer to 21 than the dealer without going over.

KYC (Know Your Customer) is the identity verification process. On Bingoolus, completing KYC is mandatory before your first withdrawal. The process is straightforward:

• ID Document: A clear photo of your National ID (NID), passport, or driving license (front and back).
• Selfie: A selfie holding your ID document.
• Proof of Address: Utility bill or bank statement (issued within the last 3 months).
• Payment Method: A screenshot of the bKash/Nagad number used.

Go to Account Settings and select the "Verify" option to upload your documents. Verification is typically completed within 24 to 48 hours. Allow a little extra time on public holidays.

No, not at all. To create an account and play any game on Bingoolus, you must be at least 18 years old — no exceptions.

Date of birth is required at registration and is verified against your ID document during KYC. If an account holder is found to be under 18, the account will be immediately suspended and any deposited funds may be forfeited.

Bingoolus hosts weekly and monthly tournaments and leaderboard competitions. How to participate:

• Eligibility Requirements: You must have an active account with at least one deposit on record.
• Earning Points: Points are automatically credited when you place bets on eligible games. Typically, you earn 1 point for every ৳100 wagered.
• Leaderboard: Real-time rankings are available on the event page.
• Prize Distribution: At the end of each tournament, cash prizes are distributed among the top 10–20 finishers. Prize amounts vary by event — generally ranging from ৳500 to ৳50,000.
• How to Claim Your Reward: Automatically credited to your account within 24 hours after the event ends.

The minimum deposit at Bingoolus depends on your chosen payment method. See the breakdown below:

• bKash: Min ৳100, Max ৳30,000 (per transaction)
• Nagad: Min ৳100, Max ৳25,000
• Rocket: Min ৳150, Max ৳20,000
• Bank Transfer: Min ৳500, Max ৳5,00,000
• Crypto: Minimum equivalent of ৳300

Deposits are generally instant — funds appear in your account within 1 to 3 minutes in most cases. Bank transfers may take up to 30 minutes.

Yes — logging into Bingoolus every day rewards you through the Daily Check-In system. Here's how it works:

• Daily Check-In: After logging in, tap "Today's Attendance" on the home page or in the "Rewards" section. You'll receive a small daily reward — free spins, a cash bonus, or betting credits.
• Consecutive Login Bonus: Log in 7 days in a row to earn a major reward — typically ৳500 cash or 20 free spins.
• Using Free Spins: Free spins must be used on designated slot games and will expire if not used within 48 hours.
• Free Spin Win Conditions: A x5 wagering requirement applies to winnings from free spins.

The wagering requirement (WR) is the multiplier that determines how many times you must wager bonus funds before making a withdrawal. On Bingoolus, wagering requirements vary by bonus type:

• Welcome Bonus (x30): For example, if you deposit ৳1,000 and receive a ৳1,500 bonus, you must wager a total of ৳1,500 × 30 = ৳45,000 before making a withdrawal.
• Reload Bonus (x25): ৳500 bonus × 25 = ৳12,500 must be wagered.
• Free Spin Winnings (x5): Any winnings from free spins must be wagered × 5 before withdrawal.

Games that count toward wagering requirements: Sports Betting 100%, Slots 100%, Live Casino 10–50% (varies by game), Table Games typically 10%.